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Privacy Policy

Last updated: May 2026

At Nabhi Roots, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you visit nabhiroots.com or make a purchase from us.

1. Information We Collect

When you visit our site or place an order, we may collect:

  • Personal details: Name, email address, phone number, billing and shipping address.
  • Payment information: We do not store card details. Payments are processed securely through third-party gateways (e.g., Razorpay, PayU).
  • Order information: Products purchased, order history, and transaction details.
  • Technical information: IP address, browser type, pages visited, and cookie data.

2. How We Use Your Information

  • Process and fulfil your orders, including sending order confirmations and shipping updates.
  • Communicate with you about your account or purchases.
  • Improve and personalise your shopping experience.
  • Send promotional emails and offers (only if you have opted in).
  • Comply with legal obligations and resolve disputes.

3. Sharing of Information

We do not sell, trade, or rent your personal information. We may share data with:

  • Logistics partners to deliver your orders (e.g., Delhivery, Shiprocket).
  • Payment processors to securely handle transactions.
  • Legal authorities when required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience and remember preferences. You can disable cookies in your browser settings; however, some site features may not work correctly without them.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or destruction. No method of internet transmission is 100% secure, but we strive to use commercially acceptable means to protect your data.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised.

7. Your Rights

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data (subject to legal obligations).
  • Opt out of marketing communications at any time via the “Unsubscribe” link in our emails.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact Us

For any questions about this Privacy Policy, please reach us at:

  • Email: nabhiroots@gmail.com
  • Phone: +91 86991 73340
  • Address: V.P.O. Pasla, District Jalandhar,
    Punjab – 144037